Events, Programming and Site Liaison

Background and General Scope of Position:

Reporting to the Senior Manager, Programming & Events, the Events, Programming and Site Liaison will be a highly energetic and creative individual; supporting the planning and delivery of year-round public programs and activations across the communities where CMLC leads city-building work – including East Village, The Culture + Entertainment District (C+E), and beyond.

This full-time, one-year contract position plays a key supporting role on CMLC’s Events & Programming team, contributing to vibrant, inclusive programming that animates public spaces and brings our community visions to life. The role focuses on event delivery, logistics, programming, public space management and site support in outdoor public spaces such as Pixel Park and other CMLC-managed public spaces.

A primary responsibility of the position includes serving as an on-site liaison for CMLC’s outdoor activation spaces and providing day-to-day support to CMLC’s EAST (Engagement, Activation & Street Team)—our on-the-ground crew responsible for activation set-up and takedown, site management, and public-facing engagement. The role also serves as a weekend and on-call contact for the EAST Team, providing real-time support and helping ensure smooth delivery of weekend programming.

The role requires weekday and weekend hours including frequent evenings. The standard work week is 37.5 hours, Wednesday through Sunday, with a balance of outdoor and office-based responsibilities, on-site presence and on-call support as required based on programming needs.

The Events, Programming and Site Liaison has a minimum of three to five years’ experience of community programming or event planning logistics, including venue operations, creative activations and partner collaborations. He/she/they possess(es) strong leadership skills, clear verbal and written communications and detail-oriented organizational skills.

Event and programming activations are delivered in a dynamic outdoor urban setting, requiring engagement with a diverse audience and participants from various socio-economic backgrounds. Successful execution involves physical readiness to handle event setup and breakdown, including tents, tables, and other event supplies. A strong commitment to accuracy, attention to detail, and dedication to excellence is essential to ensure events are carried out seamlessly and professionally. The successful candidate is aligned with CMLC’s organizational mandate and values.

He/she/they must have an appreciation for working collaboratively with colleagues across organizational departments and with external parties including guests, vendors, community partners, entertainment performers and production suppliers.

Key Accountabilities / Deliverables:

• Serve as the on-site liaison for CMLC’s outdoor activation spaces, working with vendors, external event organizers, and guests to foster vibrant, high-traffic community spaces that reflect strong brand alignment.
• Coordinate and support daily operations for Pixel Park, including opening and closing duties, addressing on-site challenges, and ensuring the space remains clean, organized, and welcoming.
• Provide regular support for EAST Team activations in East Village, the Culture + Entertainment District, and other areas within the CMLC portfolio, including the creation of shift notes outlining logistics and daily requirements.
• Act as the weekend troubleshooting contact for the EAST Team, providing timely support and guidance for issues that arise during programming and events.
• Support the delivery of a year-round calendar of programs and events by procuring supplies, assisting artists and entertainers, and providing basic sound technician support.
• Contribute ideas and support for new programs and partnerships that align with CMLC’s placemaking and community-building objectives.
• Assist in navigating and supporting the implementation of partner agreements, ensuring deliverables and responsibilities are tracked and fulfilled.
• Assist the marketing team by supporting the promotion of events and programming through on-the-ground coordination and brand consistency.
• Help cultivate an inclusive and safe public space environment by working collaboratively with the EAST Team, community partners, contractors, and social service agencies.
• Demonstrate the ability to navigate and respond to the diverse needs of the community.
• Support the coordination of CMLC’s brand engagement booths at events across Calgary, ensuring smooth setup, staffing, and on-brand public presence.
• Act as an ambassador for CMLC and its place brands, reinforcing key messages aligned with CMLC’s communication, marketing, and placemaking goals.
• Assist with data collection, research, and reporting on program activities and engagement.
• Maintain inventory of event supplies, signage, and marketing materials, ensuring proper organization and replenishment.
• Provide general administrative support and collaborate across departments, including assistance with tracking event budgets and other duties as assigned.

CRITICAL CORE COMPETENCIES:

• Collaboration
• Creative Adaptability
• Client-Service Focus
• Drive for Results

KEY FUNCTIONAL SKILLS:

• Organized event management
• Strong partner relationships
• Creative collaborator
• Engaging communicator
• Solution oriented problem solver
• Adaptable and comfortable with change

Qualifications:

DESIRED EDUCATION

• Post-secondary education in related field

ESSENTIAL RELEVANT EXPERIENCE

• Three to five years community programming and event execution experience with relevant training and a desire to build a career in events and programming
• Excellent written and verbal communications skills in both formal and informal settings
• Experience working with diverse communities and numerous organizations
• Strong knowledge of Microsoft Office including Outlook, Word and Excel
• Appreciation for social media and content creation is an asset

Please direct all inquiries and applications to careers@calgarymlc.ca

We thank all applicants for their interest. Only candidates being granted an interview will be contacted.